National Aviation Company of India

Air India & Indian Airlines merged earlier today, the Prime Minister and others made spirited speeches & the airlines slapped on a new page on their existing websites. Will we, the travelers, get a halfway decent deal out of this whole initiative. Not likely. Unfortunately, this is one subject on which my natural sunny optimism gives way to a deep-down cynicism. Much prior experience has convinced me that governments should not be let anywhere near a service business (or any other business for that matter).

To find out why governments behave the way they do (and private enterprise they way they do), I would recommend “Systems of Survival” by Jane Jacobs. Not just an illuminating exposition, but a bloody engaging read.

Here is my previous post on Air India.

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